Mercedes Garage
Bristol

Just a very good experience of service and value. Better than BMW main dealer.

A first class experience, with customer service and good communication at the forefront.

Very friendly and professional service at a good price. I will definitely be using them again.

Really excellent service. The staff always go above and beyond to help. On more than one occasion I’ve needed work on short notice and they’ve somehow managed to fit me in. Even when I’ve just needed a bit of advice, they’ve always taken the time to explain things to me so that I’ve understood. Can’t recommend RS enough.

excellent communication, informed me every step of the repair will use again and definitely recommend

RS Autotechnik always provide a professional but friendly service. I can completely trust their judgement when advised about repairs, their quotes are very competitive and value for money. They give me peace of mind. Many thanks to you all.

Too notch high value and friendly service

First time using RSAUTOTECHNIK when I had a fault with my Mercedes.
I spoke to Lauren on the phone, and she was so helpful and efficient I knew I was in safe hands .
They sorted the problem , rang me to let me know what was happening and I received txts messages with other things that potentially need addressing.
They gave me a courtesy car so that I was still mobile and the... Read More

Very pleased with service. Staff were helpful and very efficient.

Excellent experience
First time I have used RS and will definitely use again.
Lauren led me through everything clearly and with confidence.
She is an example of the companies professionalism.

Excellent service on every visit

Always great service you can trust. Highly recommended.

Very helpful and courteous front desk staff.

A trustworthy team, excellent service and very professional. Originally quoted £2k by a different garage to fix my car’s emissions problem. RS Autotechnik diagnosed the actual issue and had it fixed for a fraction of the price and all within the same day. Highly recommend!

I always go to RS Autotechnik even though it's 15 miles away as they are trustworthy and genuine. Lovely friendly staff; Lauren was so helpful with sorting the hire car and keeping me up to date with my car's service. Definitely recommend, 5*

Wonderful and helpful team, using this service for several years and always satisfied! Definitely Recommend !

Thank you so much

From the first phone call, to the regular updates, and the quality of service, excellent…

Booked my VW in for a service after losing faith in the main dealer. The person I spoke to initially was helpful and knowledgeable. They have access to the main dealer system, so they were able to advise exactly what was required. The communication was excellent with booking reminders and updates while my car was with them. The person I dealt with on the day was also helpful and knowledgeable.... Read More

It’s the first time I have used RS Autotechnik and was impressed by the quality of customer service, a seamlessly positive experience.
I usually use main dealers to look after my vehicle but found RS Autotechnik to be very competitive on price (especially courtesy car) and very much easier to deal with.
Only five minutes off the A38, well worth the trip from Bristol.

Got my car there with a broken clutch and had a MOT done. Great friendly staff. Exceptional service and assistance.

Popped in for a diagnostic on my vehicle, friendly knowledgeable staff. Very happy with the service, I would recommend to friends and family.

Fantastic, friendly professional service, probably better than bmw main dealer services to be honest and they have decent courtesy cars, which main dealers always seem to be short of. Definitely recommended for your older quality German car. Electronic service records updated on car and BMW service cloud. Would be perfect
If they did Owners club discount.

Excellent service. Highly recommended this garage

Highly recommended great service from start to finish

Recently had my first experience with RS Autotechnik and very very impressed and pleased. MoT and service completed with a comprehensive vehicle inspection report emailed to me mid morning with clear photographs of any recommendations and clear, no nonsense explanations to accompany the report. Easy online process to select the work I wanted doing. Payment online was easy and slick too. Very... Read More

A friendly and professional service I have used for a number of years. Never had any issues. This year for the MOT, I got a progress call to let me know how things are going. Impressed!
Update.
New Year's Eve, rear brakes seized on and wouldn't release. RS had the car in today (3rd Jan) and replaced the parts. If you've never used them, seriously, you should...

Found this garage by looking for an audi garage. Glad I found them. They found my fault quickly and let me know of another problem that hadn't been done at a local garage.

Some confusion on arrival
(apparently i was 4 days early).
Things only got better afterwards .The communication was excellent, and the pricing very fair .
I would certainly use this garage again.

Lauren is a credit to your company, she is very confident in her knowledge around everything I asked about.

All work is well done, friendly staff, out of hours drop off is useful

I travel over 20 miles to use Rs Autotechnik as I consistently get a great service from them. They are very thorough and professional. Staff are friendly and knowledgeable. All work completed across 4 vehicles has been to a very high standard. This is my go to garage.

Highly recommend great service and I will be taking my car back to them again A+

Super efficient and friendly staff who do a fantastic job

Great service for a lot less than the stealerships

Took my car for a MOT it failed. But they did everything it needed to pass a a very competitive price. The car is now driving Amazing. Can’t fault the people that work there. I will always take my car there for anything it needs. Cheers.

2nd time I have used RS and have been excellent and more importanly totally transparent in the work carried out.

Friendly and efficient service, knowledgable staff

Very smooth process from booking to collection.

Great service. Easy to arrange and easy to deal with. Cheaper and far more efficient than the Mercedes dealership I normally use for the annual car service. I would highly recommend.

Fantastic service to replace some leisure batteries on my van. Not only did they squeeze in removing some panels to confirm the battery sizes, they also managed to squeeze in the fitting of the new batteries the following day around other bookings. Great work, from a great team.

Lots of communication whilst the car was being fixed, always advise on other urgent work that needs to be carried out and helpful when I ask questions about other products.

During our holiday our old VW camper van broke down. Even though they were very busy, they helped us out! Very friendly people with love for their job and a professional work place. Thanks to Phil and his team we were able to continue out holiday within days!

have used RS Autotechnik for servicing and a few issues with my Golf R....Rhys and his team are very friendly and will take the time to discuss and sort any problems you might have.

1st visit to RS and it won’t be the last. Very pleased with the car service and staff. Called to explain additional work needing doing and email sent explaining work needing doing in near future. All priced so no confusion!
Very helpful and polite on the phone and in reception.

Excellent service once again from Rhys and the team.

I was due to go on holiday and had failure of the hand brake system. Despite the fact they were fully booked that week they kindly fitted me in and replaced the necessary parts that day and the system is now safe to use and I can go on holiday very relieved.

Have used RS Autotechnic for a number of years & each visit the standard of service gets better & better. Friendly & honest, what more can you ask for!

Our coolant unit and water pump died and these amazing guys fixed it double quick and the bill was reasonable. They certainly know the meaning of good customer service. We are recommending them to everyone!

Would definitely recommend these guys!!

Friendly and helpful staff. Excellent service and very helpful. I would definitely recommend them.
A huge bonus is there being courtesy cars available so you can take your car in and still attend work or appointments Highly recommended.

Needed new springs and ends of anti roll bar, a new wheel and 2 new tyres probably due to our glorious potholes. They did the work within a couple of days which was excellent so highly recommend them

Excellent garage, very friendly. Completed MOT and fixed a problem quickly and communication was great and easy throughout. Good advice on things that might be worth looking at that we wouldn’t have noticed ourselves, yet not a single bit of pressure, just very helpful.

Thank you!

I have been using RS Autotechnik for a few years now, and every time I have a great experience. From the clean and tidy workshop, to the knowledgeable, friendly and helpful staff, I have always received excellent service.

Previously, I would only entrust my vehicle to main dealers, and was not looking to change that; but after some small interactions initially, decided to trust them... Read More

I can highly recommend Rs Auto. Myself, my family and friends have been using them for about 8 years. They are very professional and very experienced regardless of the type of car. Give them a try, you won't be disappointed.
Sam Elliott

First visit to this garage and won't be the last! Excellent customer service, time taken to explain works etc. Polite, knowledgeable staff and a spotless reception. Total professionalism from start to finish. Highly recommend

I have used the services of RS Autotechnik in Cam over several years with a number of different vehicles.
I’ve never been let down in any way.
Professional, reliable, willing to advise in an unbiased manner and a pleasant environment to wait.